I cannot sign in! (Sketchup)

I cannot sign in! Email/password is invalid or already registered. Please Help!

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Hey! Sorry for the inconvenience.

We’ve found that there are issues for a specific subset of users are having an issue accessing and are currently working on a new way to access the trial / licensing.

We will update as soon as this is released. Unfortunately it is taking us quite some time to iron out the details!

More to come.

I can’t login. i forgot my password. is there a way to reset password. just bought a subscription.

We reset your password and replied to your email.

Please let us know if you have any other issues.