I can't log in to the software, please help me

I can’t log in to the software, please help me,Hello, this is my account, 591540737@qq.com. I may need you to reset my password when I log in to the software, because it keeps showing that the password is wrong, thank you@arko.ai

Hi @LLY,

There are currently no users signed up with that email address. Can you try signing up?

Thank you!