How to install Arko in SketchUp?
Hello!
You can download the installer on our website.
After downloading, unzip and run the installer. Arko should show up as a SketchUp Plugin.
We currently support 2021 and 2022 with support for 2020 and 2023 coming soon.
Best,
Seldon
thank you for your reply.
but after running the installer, it only shows a blank window.
Hello! We believe this issue is now fixed. If it comes up again, please let us know! Here is a link to the website where you can find the latest installer.
Best,
Seldon
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Thankfully it seems to be fine, but I hope to improve the ux of the landing page, whether it is loading, password error hint, feedback after clicking, etc. are a bit fuzzy, no change after clicking
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I agree Ryou! Weāve put the ability to render first, but our next releases will start to roll out a very enhanced UX for all of the actions.
Thanks for continuing to try it out! Iāll post here as the updates for it are developed.
Hello people! I tried the installation on two different computers. One running Windows 10 with SketchUp 2021 and another with Windows 11 and SketchUp 2022. In both, I faced the same issue. The software starts but nothing happens when I try to Sign Up.
Hello @reisen.carlos, sorry for the inconvenience.
Weāre currently working on updates to show what kind of error there might have been during sign up.
Iāll message you directly to try and help with your case.
I replied to you but I received this message āEmail issue ā Unknown To Addressā. But anyway the problem is that I can not even log in or sign up because after filling the fields nothing happens after clicking on the yellow button.
Right on, okay. Sorry youāre experiencing this issue.
So weāre going to plan on adding sign in / sign up feedback to our next update to hopefully help find out why you might be having this issue.
In the meantime Iād recommend maybe trying a different email or making a long password. Also be sure to āSign Upā and not āSign Inā.
But, more to come on the next update.
Hey @reisen.carlos
I pushed a small update on our side. Can you try it again?
Also, if it doesnāt work, can you send a screenshot of the Ruby Console?
Thank you
@reisen.carlos it looks like there was two accounts for you also under two different emails. I removed them also and if you could try signing up again now, thatād be great.
You may experience the same issue, but hopefully this helps us narrow it down.
@seldon About 20 minutes ago I successfully registered to version 1.0.6 but no rendering was done. I have installed version 1.0.7 and I have managed to make it work. I am impressed with the first tests, you have done a very good job. Just an additional comment for your next version, the text box āWord or Sentencesā does not allow to read the text of the first line when you write more than 2 lines of text.
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@reisen.carlos it looks like the signup workedā¦
If it didnāt work on your side, the next step would be to try to sign in now as signing up again wouldnāt work now that itās an active account.
Iām any case, it looks like something is getting messed up after the account creationā¦
Weāre actively looking into this issue. Any additional information you can provide would be greatly appreciated.
Haha great to hear!! So I guess moving to the latest version helpedā¦ and maybe resetting the account might have helped also.
Thanks for the feedback on the UI also! Weāll make that text box bigger somehow.
Hi.
I canāt log in or register.
What could be the problem.
Please any help.
Hey @Redsven! Yeah Iāll look into this for you.
So whatās going on exactly? Do you see the signup / signin?
@Redsven, I found your account in our system. You should be able to āSign Inā.
If that doesnāt work, I can reset your account which will allow you to sign in again.
Sorry for the inconvenience!
Hi.
Thank you for contacting me.
Please see the screenshot. Hereās whatās going on.
27 Š»ŃŃŠ¾Š³Š¾ 2023, 02:53:47, Š²ŃŠ“ āSeldon via ArkoAI Forumā <notifications@arko.discoursemail.com>:
Hi @Seldon.
I still canāt get in. to try this.