Support | Sign in/Sign up FAQ and Solutions

[Support_ArkoAI]

I keep getting “Email/password is invalid or already registered” error when signing in/signing up, what do I do?

Try the following steps:

1. Ensure your password is at least 6 characters
2. If you are signing up, try with a different email and password combination
3. If you have already registered, please contact support at support@arko.ai
4. If you are signing up for the first time and still continue to have issues, please contact support at support@arko.ai

How do I reset my password?

Please contact support at support@arko.ai. In the near future, you will be able to reset your password without having to contact support.

[Support_ArkoAI]

Any questions can be sent to support@arko.ai.

Thank you!

[lena]

hello,i have the same problem with sign up/in.i cannot sign in.here is the screenshot.can you help me