Stuck in loading

Im trying to render and have been stuck in loading for a while now. I initially thought that this was because I was using a trial version, but now that I’ve upgraded to a subscription nothing have changed.

Hello @ShFBK

Please reach out here: support@arko.ai and our team is happy to look into

We always recommend looking at this support post also:

Support Post

We haven’t had any downtime on our servers and renders have been successful. Our team can look to see if maybe there was a spike in traffic earlier.