# There is no resutl in 1.0.10

**URL:** <https://forum.arko.ai/t/there-is-no-resutl-in-1-0-10/1322>\
**Category:** ArkoAI SketchUp®\
**Created:** [August 10, 2023, 6:21am UTC](https://forum.arko.ai/t/there-is-no-resutl-in-1-0-10/1322 "2023-08-10T06:21:13Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![NghiaTruong](https://avatars.discourse-cdn.com/v4/letter/n/87869e/32.png) [@NghiaTruong](https://forum.arko.ai/u/NghiaTruong)\
**Post date:** [August 10, 2023, 6:21am UTC](https://forum.arko.ai/t/there-is-no-resutl-in-1-0-10/1322/1 "2023-08-10T06:21:13Z")

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My account: [arch.truongtrongnghia@gmail.com](mailto:arch.truongtrongnghia@gmail.com)  
I have purchased the license “Pro | Personal - Sketchup”, i pressed the render button, but the result is not showing, am i missing any setting step. My version is 1.0.10

 ![z4591055404366_3a4311d03af9ee29c013ffbe885e190e](https://canada1.discourse-cdn.com/flex027/uploads/arko/original/1X/75975e0df04bbe8b9553ca7cfe5d40bd9b3fa206.jpeg)

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**Author:** ![Support\_ArkoAI](https://yyz1.discourse-cdn.com/flex027/user_avatar/forum.arko.ai/support_arkoai/32/20_2.png) [@Support\_ArkoAI](https://forum.arko.ai/u/Support_ArkoAI)\
**Post date:** [August 10, 2023, 3:47pm UTC](https://forum.arko.ai/t/there-is-no-resutl-in-1-0-10/1322/2 "2023-08-10T15:47:52Z")

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Hello,

Sorry you’re having this issue. Let us see if we can help you out.

Can you please send a screenshot of the console as shown in this post?

> [@Support | Getting Help on Issues](https://forum.arko.ai/t/support-getting-help-on-issues/491):
>
> The Ruby Console Extensions \> Developer \> Ruby Console Ruby Console The Arko UI Console Inspect Element Console Tab Hopefully there is an error message in either one of those and we can see what the issue might be.

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**Author:** ![tomasz](https://avatars.discourse-cdn.com/v4/letter/t/dbc845/32.png) [@tomasz](https://forum.arko.ai/u/tomasz)\
**Post date:** [August 11, 2023, 1:28pm UTC](https://forum.arko.ai/t/there-is-no-resutl-in-1-0-10/1322/3 "2023-08-11T13:28:22Z")

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Hi I have the same - No Result

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**Author:** ![tomasz](https://avatars.discourse-cdn.com/v4/letter/t/dbc845/32.png) [@tomasz](https://forum.arko.ai/u/tomasz)\
**Post date:** [August 11, 2023, 1:28pm UTC](https://forum.arko.ai/t/there-is-no-resutl-in-1-0-10/1322/4 "2023-08-11T13:28:55Z")

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Any sugestion? How to start rendering?

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**Author:** ![Support\_ArkoAI](https://yyz1.discourse-cdn.com/flex027/user_avatar/forum.arko.ai/support_arkoai/32/20_2.png) [@Support\_ArkoAI](https://forum.arko.ai/u/Support_ArkoAI)\
**Post date:** [August 11, 2023, 1:41pm UTC](https://forum.arko.ai/t/there-is-no-resutl-in-1-0-10/1322/5 "2023-08-11T13:41:20Z")

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Hello,

Could you please try again?

We have an issue with one of the Arko versions that is causing an issue. We are currently working on a fix so that this issue does not re-occur.

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**Author:** ![tomasz](https://avatars.discourse-cdn.com/v4/letter/t/dbc845/32.png) [@tomasz](https://forum.arko.ai/u/tomasz)\
**Post date:** [August 11, 2023, 2:02pm UTC](https://forum.arko.ai/t/there-is-no-resutl-in-1-0-10/1322/6 "2023-08-11T14:02:23Z")

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Hi, now it’s working. Thx