# Fixed | Successfully installed in Rhino but can't open

**URL:** <https://forum.arko.ai/t/fixed-successfully-installed-in-rhino-but-cant-open/234>\
**Category:** ArkoAI Rhino®\
**Created:** [February 22, 2023, 3:55am UTC](https://forum.arko.ai/t/fixed-successfully-installed-in-rhino-but-cant-open/234 "2023-02-22T03:55:05Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![archifancy](https://avatars.discourse-cdn.com/v4/letter/a/a8b319/32.png) [@archifancy](https://forum.arko.ai/u/archifancy)\
**Post date:** [February 22, 2023, 3:55am UTC](https://forum.arko.ai/t/fixed-successfully-installed-in-rhino-but-cant-open/234/1 "2023-02-22T03:55:05Z")

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like topic, installed but can’t open, the screenshot is down below.

 ![微信图片_20230222115610](https://canada1.discourse-cdn.com/flex027/uploads/arko/original/1X/ee1a9b9478b625a44dce6a8019b6de081c0c6c8e.jpeg)  
 ![微信图片_20230222115140](https://canada1.discourse-cdn.com/flex027/uploads/arko/original/1X/f57c89010d8ba5e45e23f05f9e68dcfea82f21d2.jpeg)

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**Author:** ![seldon](https://yyz1.discourse-cdn.com/flex027/user_avatar/forum.arko.ai/seldon/32/9_2.png) [@seldon](https://forum.arko.ai/u/seldon)\
**Post date:** [February 22, 2023, 4:28am UTC](https://forum.arko.ai/t/fixed-successfully-installed-in-rhino-but-cant-open/234/2 "2023-02-22T04:28:02Z")

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Ohh @archifancy its seems Arko has the worst luck with you haha…

Let’s see if we can help.

So it looks like there’s some kind of permissions issue here as Arko couldn’t access the directory it uses to save the active view…

Would you be able to try Arko Revit and see if there is the same problem?

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**Author:** ![Support\_ArkoAI](https://yyz1.discourse-cdn.com/flex027/user_avatar/forum.arko.ai/support_arkoai/32/20_2.png) [@Support\_ArkoAI](https://forum.arko.ai/u/Support_ArkoAI)\
**Post date:** [February 22, 2023, 4:56am UTC](https://forum.arko.ai/t/fixed-successfully-installed-in-rhino-but-cant-open/234/3 "2023-02-22T04:56:09Z")

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@archifancy we just released a new version of ArkoAI - Rhino 1.2.6 that should fix the second error you got. Could you please install the latest version and try again? Also, are you using Windows?