# Account is not syncing with Arko plugin in rhino

**URL:** <https://forum.arko.ai/t/account-is-not-syncing-with-arko-plugin-in-rhino/480>\
**Category:** ArkoAI Rhino®\
**Created:** [March 20, 2023, 2:17am UTC](https://forum.arko.ai/t/account-is-not-syncing-with-arko-plugin-in-rhino/480 "2023-03-20T02:17:15Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![tarek25](https://avatars.discourse-cdn.com/v4/letter/t/d9b06d/32.png) [@tarek25](https://forum.arko.ai/u/tarek25)\
**Post date:** [March 20, 2023, 2:17am UTC](https://forum.arko.ai/t/account-is-not-syncing-with-arko-plugin-in-rhino/480/1 "2023-03-20T02:17:15Z")

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When I type my account and password, It appears that they’re incorrect but I am sure they are not.

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**Author:** ![seldon](https://yyz1.discourse-cdn.com/flex027/user_avatar/forum.arko.ai/seldon/32/9_2.png) [@seldon](https://forum.arko.ai/u/seldon)\
**Post date:** [March 20, 2023, 11:41pm UTC](https://forum.arko.ai/t/account-is-not-syncing-with-arko-plugin-in-rhino/480/2 "2023-03-20T23:41:19Z")

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Hello @tarek25, Arko was down for about an hour yesterday for maintenance.

Maybe that was the issue?

Otherwise, please let us know and we can help you get signed in.